We offer 60-night sleep trial. We’re confident in our Sleep Consultants’ abilities to match you with the perfect mattress for your body type and budget. But if you find your purchase isn’t the mattress of your dreams, Nicks Got Your Back. It generally takes 8 – 10 weeks to properly break in a new mattress. Much like a new pair of shoes, it also takes time for your body to adjust to a new sleep surface, especially if your old one was out of shape.
Once your new mattress is delivered, our 60-Night Sleep Trial comfort guarantee requires you to sleep on it for 30 days. If you are not completely satisfied, you have an additional 30 days to come back into any Nicks Got Your Back location and select another mattress of equal or greater value with a 20% restocking fee not to exceed $500.00. The 60-Night Sleep Trial does not apply to closeouts, floor samples or if your product is found to be dirty, stained or abused.
Returns for non-mattress products: All products that Nicks Got Your Back sells have a manufacturer’s warranty. The length and the terms of these warranties vary by manufacturer and type of product. During the warranty period, Nicks Got Your Back will work with the customer to receive a replacement product if there is a manufacturing defect. If the product is found to be unreasonably unsanitary, or abused by the customer, the product could have its warranty voided. Nicks Got Your Back will offer a refund provided the product is brand new and still in original manufacturer packaging. If the product is not in this condition, Nicks Got Your Back will work with the customer to receive a warranty replacement or repair, depending on the product in question.
11842 Jefferson Blvd
Culver City, CA 90230
(310) 744-5384
nicksgotyourback@gmail.com